Bank Muscat Launches Soft Token App to Authenticate Internet Banking Transactions Anytime, Anywhere and More


Muscat: In line with the bank’s vision “To serve you better, every day”, Bank Muscat, the Sultanate’s leading financial services provider, has launched the Bank Muscat Soft Token app, an innovative mobile application that allows Bank customers Muscat to authenticate their Internet Banking transactions anytime and from anywhere.

The app, which can be easily downloaded from the Google Play Store and installed on Android phones and Apple App Store on iPhones, eliminates the need for a hardware token to allow transactions to take place on the internet banking platform.

Using the Bank Muscat Soft Token app, customers can approve financial transactions by tapping push notifications received on their registered mobile device and authenticate non-financial transactions via one-time passwords (OTPs). There is also a provision for fallback authentication via eye-catching colored QR codes in case a push notification is not received. Retail banking customers can register at for internet banking if they are not yet registered. The highly secure app is available for download from Google Play and Apple’s App Store and is available in Arabic and English.

Speaking on the occasion, Abdullah Hamood Al Jufaili, Deputy Managing Director, Digital Banking, Bank Muscat, said: “In line with our customer-centric vision, Bank Muscat is on a constant mission to add more functionality to its system. innovative and advanced digital payment system. channels and continues to launch new features to further enhance banking convenience for its customers. The steady increase in the number of active customers on our electronic channels reflects the growing popularity of digital banking channels. In line with international standards, the soft token app provides security and convenience for internet banking transactions and reflects the bank’s commitment to building state-of-the-art financial infrastructure in the country that will benefit everyone. The bank is working under the guidance of the regulator in implementing measures to align the banking sector with the government’s ambitious e-government project and we thank all of our valued customers for their confidence in our cutting-edge services and products.

Bank Muscat offers innovative banking services and products that meet customer requirements. Technology-driven products and services are important, especially electronic payments and web-based services, in line with Oman’s move towards a cashless society. The bank’s online and mobile banking platforms have been significantly upgraded over the past few years, resulting in a rapid increase in the number of registered users.

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