bank muscat SAOG: mBanking and Internet Banking Drive Rapid Adoption of Digital Banking in Oman


In line with its vision “To serve you better, every day” and its commitment to innovation reflecting the latest technological trends in banking, Bank Muscat, the Sultanate’s leading financial services provider, has launched new features and services on its digital channels on a continuous basis over the years. Subsequently, the bank’s electronic channels have recorded increasing popularity with more than 1.3 million customers currently using omnichannel mobile and internet banking services to conduct a wide variety of banking transactions and inquiries. Mobile and Internet banking services are available 24 hours a day, 7 days a week, 365 days a year and offer customers the convenience of banking without having to visit a branch or worry about banking hours. branch.

Over the past few months, the bank has launched many new features, including paying bills to Awasr and instantly linking the debit card to one’s account, as well as applying for prepaid cards through online banking and online banking. mBanking app. Additionally, linked Floosi and child accounts are now visible in their parents’ accounts for better transparency and oversight. Bank customers can also benefit from other useful features such as instant opening of additional savings account for existing customers, generation of PIN code for debit cards, credit cards and cards prepaid cards, downloading SWIFT tips for international transactions, prepaid card blocking as well as charity contributions. The mBanking app and internet banking also allow customers to deactivate or activate their debit card for international use, adding an extra layer of security for the benefit of customers.

The bank’s mBanking and internet services include real-time bill payments for utilities in Oman, funds transfers within the bank and in Oman, funds transfers across the world via the SWIFT network; fast transfers to a number of countries, including Bangladesh, India, Pakistan, the Philippines and Sri Lanka; Zakat calculator and charity payments. It also provides bill payment facilities for a variety of utilities such as electricity, water, telecommunications, mobile top-ups, instant credit card bill payments, and tuition payment.

Speaking about the continued launch of new services on Internet Banking and the mBanking app, Abdullah Hamood Al Jufaili, Deputy Managing Director, Digital Banking, Bank Muscat, said, “We are delighted to see our customers rapidly adopting our digital banking solutions like mBanking. and Internet banking. In line with our customer-centric vision, Bank Muscat will continue to launch new features to further enhance banking convenience for its customers. The steady increase in the number of active customers on our electronic channels reflects the popularity of both mobile and internet banking services as well as other electronic channels.”

It should be noted in particular that Bank Muscat’s Mobile Banking application, which offers maximum convenience to customers, is highly secure and does not store any sensitive information or transaction logs on the phone. The data exchange of this application is encrypted based on the best industry standards and two-factor authentication. Customers can download the latest version of Bank Muscat Mobile Banking app from Apple App Store, Google Play or Huawei AppGallery. For more details on internet and mobile banking, please seeour page.


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