Consumers turn to credit and debit cards, internet banking during MCO


KUCHING: A growing number of consumers are turning to cashless payments such as credit or debit cards and internet banking to avoid crowded places and limit the spread of coronavirus disease 2019 (Covid-19) , especially during movement control order (MCO).

Some shoppers surveyed by The Borneo Post are heeding the recommendation to avoid physical contact with others as much as possible, while some are still opting for the conventional cash payment method.

Alice Saai, 50, who runs her own business, said she opts for debit card payment when buying groceries at the supermarket while using cash at the wet market.

“Meanwhile, I use my debit card if I go to the supermarket and cash if I go to the wet market while of course practicing the highest standard of hygiene.

“I try not to go to the ATM because the queue is very long and during this crucial period we have to be extra careful because there are a lot of risks and bearing in mind that the ATM does not ain’t clean,” she said.

For businesswoman Hartanty Hardi, 42, she said she had been using her debit card all along to buy items.

“I’ve been using my cards since the beginning, I very rarely use cash unless I’m going to the market or buying items five feet away. Even if I’m buying local cakes from neighbors or if I pay my staff salaries (for now during MCO), I will do transactions online,” Hartanty said.

Insurance adjuster Stephen Ngui, 54, still chooses to use cash most of the time and a credit card if needed.

“We mostly use cash and sometimes credit cards. The contact is still there but we notice that some cashiers are now using gloves which is a good countermeasure against the spread. When it comes to e-wallets and cashless payments, I stopped using Boost and Sarawak Pay a long time ago because most vendors don’t have them,” Ngui said.

Businessman Ruslan Bujang, 54, said he does not believe in online banking.

“I always use the conventional method. During MCO, I let my wife do all online transactions including buying groceries from the supermarket and she will stick with debit or credit cards,” he said.

Meanwhile, for housewife Bong Mui Moi, 60, she still uses cash unless her daughter buys groceries or pays utility bills.

“I still use cash because I don’t know how to use modern technology. People say using an e-wallet is more convenient, but I don’t know how to use them unless my daughter buys groceries, pays bills, or makes purchases in line. Then she will use her card,” Bong said. — TheBorneoPost


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