Consumers turn to credit and debit cards, online banking during MCO


Alice Sai.

KUCHING: A growing number of consumers are turning to cashless payments such as credit or debit cards and internet banking in a bid to avoid crowded places and limit the spread of coronavirus disease 2019 ( Covid-19), especially during the movement control order (MCO).

Some buyers interviewed by The Borneo Post heed the recommendation to avoid physical contact with others as much as possible, while some still opt for the conventional cash payment method.

Alice Saai, 50, who runs her own business, said she opted for debit card payment when shopping at the supermarket while using cash at the wet market.

“During this time I use my debit card if I go to the supermarket and cash if I go to the wet market while of course practicing the highest standard of hygiene.

“I try not to go to the ATM machine as the queue is very long and during this crucial period we have to be very careful because there are a lot of risks and keeping in mind that the ATM machine does not ‘is not clean, ”she said.

For businesswoman Hartanty Hardi, 42, she said she used her debit card from the start to purchase items.

Hartanty Hadi.

“I have been using my cards from the start, I very rarely use cash unless I go to the market or buy things five feet away. Even if I buy local cakes from neighbors or pay my staff’s wages (for now during the MCO), I will be doing transactions online, ”Hartanty said.

Insurance expert Stephen Ngui, 54, still chooses to use cash most of the time and a credit card when needed.

Stéphane Ngui.

“We use cash most of the time and sometimes credit cards too. The contact is still there but we notice that some cashiers now use gloves, which is a good countermeasure against the spread. When it comes to e-wallets and cashless payments, I stopped using Boost and Sarawak Pay a long time ago because most sellers don’t, ”Ngui said.

Businessman Ruslan Bujang, 54, said he doesn’t believe in online banking.

Ruslan Hadi and his wife Pearlycia Brooke.

“I still use the conventional method. During MCO, I let my wife do all the transactions online, including shopping at the supermarket, and she will be happy with debit or credit cards, ”he said.

Meanwhile, for housewife Bong Mui Moi, 60, she still uses cash unless her daughter does groceries or pays utility bills.

Bong Mui Mo.

“I always use cash because I don’t know how to use modern technology. People say using the e-wallet is more convenient, but I don’t know how to use them unless my daughter is shopping for groceries, paying bills, or shopping online. Then she will use her card, ”Bong said.


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