NJ Virus Benefit Recipients Sue BofA Over Debit Card Fraud

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By Jeannie O’Sullivan (December 17, 2021, 8:12 p.m. EST) – Bank of America was hit with a proposed class action lawsuit on Friday, alleging it failed to apply appropriate fraud protections to issued debit cards to those who received COVID-19 Job loss due to pandemic benefits the state of New Jersey, resulting in unauthorized account charges and other scams.

The banking giant used outdated magnetic tapes instead of chip technology and provided poor customer service that left cardholders “desperate and confused” when they reported fraudulent activity, according to the complaint filed with the New Jersey federal court.

In some cases, the bank refused to grant temporary credit while the fraud investigations were being carried out, …

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