Postal savings account: how to register and activate Internet Banking

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The Post Office Savings Bank (POSB) account offers online banking services through which you can not only transfer funds but also invest while sitting at your home or office.

If you are looking to earn higher interest on your savings bank account balance or time deposits, the Post Office Small Savings Plans may be an alternative. Currently, most post office investments such as term deposits, NSC, PPF, KVP offer a higher interest rate than other safe products such as bank term deposits. And, moreover, Postal Savings Bank Account (POSB) also offers online banking through which you can not only transfer funds but also invest while sitting at your home or office. Post office internet banking has several features that can help you master your banking needs as mobile banking has also started in post offices.

As a prerequisite for availing Department of Posts (DOP) internet banking services, the following are a must:

  • Active single account or joint savings account B
  • KYC documents, if not already submitted
  • Cell number
  • E-mail address
  • PAN number

E-banking activation request form

To download Post Office Online Banking Activation Application Form or Internet Banking Form, you can visit India Post website to download “ATM/Internet Banking Application Form /Mobile/SMS” or get it by visiting – https://www.indiapost.gov.in/VAS/Pages/Form.aspx ​

How to register for Postal Internet Banking

To get the post office internet banking, one has to go to the post office branch once with the completed post office internet banking form and submit it along with the required documents. You will receive an SMS alert in the mobile after the post office Internet Banking is activated.

How to activate Internet Banking from the post office

Once the SMS has been received, to access the post office internet banking services, one must visit https://ebanking.indiapost.gov.in and then click on “New User Activation”. Here you will need to enter the Client ID which is the CIF ID printed on the front page of your savings account passbook. Account ID is your savings account number.

You may be asked to enter a “passphrase” which is an added security feature. It confirms that you are connecting to the genuine DOP online banking URL. It should be the same as the one you set when activating your user. If there is a lag, do not continue and report it to the post office. Additionally, you will need to set your login password and transaction password and also set up security questions. By doing so, your post office’s Internet Banking will be activated.

Transfer of funds and deposits

Once the account is activated, you can transfer funds from one POSB to another. Also, without going through the postal agency, you can deposit money into your PPF account or the post office’s recurring deposit (RD) account. If you want to invest in RDs or term deposits and even close them, you can also do the same through internet banking.

You can also opt for the “stop cheque” request or schedule payments from the Internet Banking post office. For the eligible amount, you can also withdraw funds from your PPF account. Once the account is activated, you can deposit money into your PPF account or the post office’s Recurring Deposit (RD) account.

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